Employee Access portals are central hubs where employees can get news, information, and announcements about their company. They also allow them to perform tasks related to their jobs. But what happens when the portal is shut down or changed without prior notice? It is definitely worth considering as a problem.
Has it been Shut Down?
Dollar General employees have been complaining and asking: Has the DGme Website Been Shut Down or Changed? We want to make sure it is up and working. Our team checks the website’s status regularly to ensure 100% uptime. If you are having trouble accessing the portal, it might be due to ongoing maintenance or security updates.
Has it been Changed?
Yes, DGme login was changed from webapp.dolgen.net to websso.dolgen.net. The subdomain was changed from “webapp” to “websso.” However, this is not a recent change; it has been updated for a long time.
Employees must visit an updated URL to log in to the DGme portal.
Checking the Website Status
If any update or maintenance activity is taking place in DGme, developers put it in maintenance mode. In that case, you won’t be able to access the DGme Android/iOS or web app, so how would you know the website status? There are several ways to check the status:
There are monitoring websites that monitor website uptime status 24/7; one is www.isitdownrightnow.com. Please open a website and put a DGme employee portal address in it. It will show whether the website is up or down. If it indicates that the website status is up, then please follow the following steps.
Browser issues
The DGme website works perfectly most of the time; however, there are issues with the client browser.Â
Dollar General employee John contacted us regarding Employee Portal access. He was unable to access the web portal, and our team helped him troubleshoot. The issue was with his web browser.
You can also follow the exact steps to troubleshoot.
- Open Chrome.
- At the top right, click three vertical dots.
- Click “Clear browsing data.”
- Select a time range you would like to clear.
- Click Clear data.
The above steps will clear cookies and cache stored in the browser, and you will be able to reaccess the Dollar General Employee portal. If it is still not working for you, please comment below, and we will help you:
Limitations on Network Access
The DGme site is highly secured. If there are any issues with public Wi-Fi, you won’t be able to access the DGme portal. You can try changing Wi-Fi. Another possibility is that your network has limitations that prevent you from accessing the DGme portal. In that case, please get in touch with your network administrator and ask him to reset the network.
DGme helpline number
If you still need help accessing the portal, please contact Dollar General’s Employee Response Center (ERC) at 1-888-237-4114 and press option 1.
Conclusion
We address the question: Has the DGme website been shut down or changed? We understand that it is frustrating when you have to access the DGme portal or change Direct Deposit using DGme, but you need help getting it to work. That’s why we have created a detailed guide to access the employee portal. Please comment below if you have any questions.
